Managed Services

Support Services

Harness our expertise to support your business

Receive proactive and reactive support when you need it most with our Azure and Microsoft 365 support plans.

Are you struggling to manage and support your Azure and Microsoft 365 environment? Why spend hours attempting to resolve an issue internally or dedicate time and effort to source full time, expensive cloud resources to only utilise them on an ad-hoc basis.

Our support plans are focused on helping you realise the true value of your cloud investment – provided at a fraction of the cost compared to dedicating resources internally and most importantly helping you maximising the utilisation of the cloud without the hassles of managing it all on your own. In addition to providing SLA backed reactive and proactive support, our cloud experts dedicate time to understand your business and your objectives. Through these collaborative engagements, we are able to customise your support plan and offer workshops, consults and assessments that tie into your business needs.

We believe that you deserve to use your time on what matters most. Rest easy knowing that you can simply sit back, relax and log a ticket with Liquid Cloud and our team of cloud experts will provide the necessary support and guidance in the shortest possible time.

Azure Support Plan

Our mission is to help you be more successful in the cloud. As a result, we provide SLA backed, flexible Azure support plans for businesses of all sizes.

Whether you require support to prioritise your workloads for a migration to the cloud or simply require the reassurance that you are maximising on your investment- we have dedicated experts to assist and support your through every step.

Microsoft 365 Support Plan

Take back the time to focus on what matters most. With our SLA backed, flexible Microsoft 365 support plans we help differentiate your business through the power of Microsoft 365.

Whether you require a quick response to an issue or require daily support in administering your entire environment, we have the skills and expertise to manage it all.

Included in the support plans

Variety of Support Plans

Whether you require business hours support or 24/7 support- we have something just for you.

Reactive Support

Our team of world class experts enable our SLA backed reactive support which ensures your tickets are always handled with priority.  

Proactive Support

Our team of world class experts enable our SLA backed reactive support which ensures your tickets are always handled with priority.  

Microsoft Prioritised Support

Skip the queue and get the feedback you need with prioritised ticket escalation to Microsoft.

Account Management

Have the peace of mind that help is only a call away with dedicated access to an account manager, delivery engineers, cloud architects and technical specialists.

Optimisation Assessments

Our infrastructure, cloud cost and subscription and cyber security assessments are included in all our plans and help you optimise and implement a strategic plan customised for your cloud journey.

Liquid intelligent Technology helped us efficiently deploy our cloud workloads and when it was time to provide the necessary post-deployment support, they were able to offer a support plan package customised to our needs and at a fraction of the cost when compared to hiring and training dedicated resources internally for our business.

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