Voice & Collaboration
To ensure equitable use and prevent fraud and abuse of our products, Liquid Intelligent Technologies’ (“Liquid”) has created this Fair Use Policy (“FUP”) for our unlimited calling plans.
These plans aim to provide cost-effective calling options at fixed budget amount and the unlimited tariffs are designed to be suitable for business customers with typical usage patterns for Microsoft Teams Public Switch Telephony Network (PSTN) calling and are modelled on this basis. These services are sold on a per-seat, rather than usage.
All Liquid’s products are governed by the Liquid Master Services Agreement and this FUP is specifically added for Operator Connect subscriptions.
The following is a non-exhaustive list of practices that would not be considered Legitimate Use:
Other practices may be relevant in determining Legitimate Use and Liquid reserves the right to take any unlawful or prohibited activity into account in making its determination.
The following call types are excluded from the unlimited package:
Breach of Fair Use Policy
Making Legitimate Use of the service is unlikely to cause any FUP breach. However, if your usage or projected usage indicate a potential breach within a monthly cycle, Liquid will contact you to discuss the breach and options to resolve. Both parties agree to act in good faith to mutually agree a commercially viable resolution within thirty days and this will include:
Read how Liquid Intelligent Technologies Group aims to ensure equitable use and prevent fraud and abuse of our products